Graham has over eight years of experience in the security industry and has worked for two of the largest and most prominent security organizations: Apx Alarm (now Vivint) and Pinnacle Security. Graham began as a sales representative and by his final year with Apx in 2008, he managed 4 offices. Later, Graham became a Regional Manager at Pinnacle Security. Graham utilized the extensive leadership and sales skills he had accumulated to form his own security and home automation organization. Graham derives infinite satisfaction from being able to share the good fortune that he has received and he has established charity funds and projects in countries around the world, including Honduras, Kenya and more.
Kimberly started in the security alarm industry in 2007 as an Employee Relations Manager at Pinnacle Security. At Pinnacle Security she worked along side current Fluent President, Graham Wood and other industry professionals. She has continued her connection with Graham throughout the years and has been a valuable asset wherever she goes. With over 8 years of industry experience, including roles in Sales Operations Manager and Director of Operations, and most recently as Senior Business Analyst, Kim is an indispensable manager and efficient director for Fluent Home.
Chief Financial Officer
Shawn’s extensive fifteen years of experience in commercial banking is a great asset to the company. Shawn recently held the position of Senior Vice President at AmericanWest Bank, where he oversaw funding and acquisitions for many home security companies. He transitioned to the Fluent team to manage finance and accounting as well as capital raising efforts for Fluent Home. Shawn holds a Masters of Business Administration from Arizona State University and a BS in Finance from Brigham Young University.
Chief Operating Officer
Omar joined Fluent in 2012 after having worked 10 years with Vivint. At Vivint, he served as National Inventory Manager and then as Purchasing Director, managing over $300 million in yearly spending. With the knowledge and experience he gained during this time he has become an integral part of the Fluent organization. Omar holds a Bachelor’s in Political Science and Philosophy from Brigham Young University, as well as Certified Purchasing Manager (CPM) and Certified Professional in Supply Management (CPSM) certification from the Institute for Supply Management. He also served honorably in the U.S. Army as a Combat Engineer with the Utah National Guard and later on as a Civil Affairs Specialist in the Army Reserve’s Psychological Operations Command.
HR & Payroll Manager
Lita joined the alarm industry in 2004 at Apex Alarm. Most recently Lita has held the position of Compensation Analyst at Utah Valley University and Payroll Specialist at Vivint. Lita holds a Masters of Human Resources from Utah State University, a BS in Latin American Studies from Brigham Young University and is a certified Professional in Human Resources (pHR).
Director of Customer Loyalty
Tyler entered the alarm industry in 2008 at APX Alarm as an Account Resolutions Agent. He expanded his knowledge of customer relations and the security industry when he worked selling ADT systems for Clearlink. In 2011, Tyler joined Fluent as the Customer Loyalty Manager, and assisted with the launch of the Company. Tyler was quickly promoted to the Director of Customer Loyalty, where he now oversees the Call Center Operations for Fluent Home.